fibromyalgia, soft tissue injury, sciatica, inflammation, whiplash, inflamed bursa, joint pain, inflamed elbow, sore knee, sore shoulder, shoulder inflammation, hip pain, scar tissue, sore upper back, rotator cuff pain, adhesive capsulitis, partial tendon tear, pulled muscle, muscle strain, swollen muscle, swollen tendon sheath, knee transplant, hip replacement surgery, strained neck, neck strain, neck pain, inflamed wrist

Ultrasound Helped My Fibromyalgia

I bought this product because I was familiar with the benefits of ultrasound from previous physical therapy sessions. My deductible on my insurance is much too high now to get the "professional" treatment available from a physical therapist, so I purchased this product to use at home. I have been very pleased with all aspects of my purchase.

First of all, the unit is sleek, light, well-made and durable. And the medicated lavender infusion gel is far better than any other plain conductive gel. There are easy-to-read instructions and customer service is just a phone call away. I had a question about treating more than one body area at a sitting and whether this would adversely affect the unit. I got to speak to a friendly and knowledgeable "real person" right away (which is not common these days with frustrating recordings that offer no service).

I considered this purchase as a long-term investment in my health, and that it was a bargain if it performed as stated. I have not been disappointed. I have fibromyalgia and myofascial pain, and a couple of old injuries from bumping around in life. Ultrasound increases blood flow and stimulates healing. This unit is well worth the money and does the job.

MendMeShop 5 Star Rating
Shannon McBride Camarda, OR

In my search for an ultrasound I investigated different companies. No matter who I spoke with at MendmeShop, they were informed, articulate, and I knew they would be there if I had a problem. I used it for my Fibromyalgia. I was concerned because the home ultrasounds are much less intense as far as what you get at the Chiropractor, but this worked great. The gel is expensive but I don't think I will be able to use the cheap stuff after the great relief I felt with the Ultrasound and Gel. The gel left me feeling soothed, and a cooling sensation. The relief and cooling sensation lasted a long time. So super happy with this product. I am considered a very bad case for Fibromyalgia, so this is a huge deal to have any relief. Thanks!

MendMeShop 5 Star Rating
Julie, Auora Colorado


Thank you for your great customer service. Your product is excellent and your quick response to my requests is outstanding. I hope other people take advantage of your ultrasound since it compliments physical therapy and gives quicker results.

MendMeShop 5 Star Rating
Kathryn Hallock, OH

I must say I am very pleased with the results I have achieved so far with the MendMeShop ultrasound unit. I have received ultrasound in the past and it helped greatly. However, it was time consuming and rather inconvenient. I am glad I found your company and I am now able to use ultrasound from home. I have been using the device since June to treat knee osteoarthritis and a previous meniscus injury. Prior to purchasing the ultrasound, I suffered from rather significant pain on a regular basis. It was difficult to do every day activities such as grocery shopping and gardening. Now, after a few weeks of using ultrasound, I am able to do those activities plus I am even square dancing. I feel that your ultrasound unit is helping me regain a more normal and pain free life.

MendMeShop 5 Star Rating
Clara Griffiths, USA

I purchased your ultrasound device and gel several months ago. I have used it as prescribed regularly with outstanding results. Several years ago, while playing football as a quarterback, I received a meniscus injury to my left knee. I have had physical therapy steroids, other drugs and natural medicine which helped for a time but the pain kept returning. I received a brochure through the internet. Purchased the device and used it regularly. During a x-ray review of my knee, I learned that the meniscus increased in thickness. Six months ago I was experiencing a bone on bone situation. The last x-ray showed the space between the bone increased to 3.25 mm, relieving the bone on bone and hence the pain I was experiencing. Thank you so much for letting me know of the device.

MendMeShop 5 Star Rating
James Andrews, Former Professional Athlete Florida USA

Please accept my warmest compliments on the courtesy and professionalism of Deb and Mallory. In the last few days, I have been researching portable home ultrasound devices and consequently spoke with a good number of representatives from a broad spectrum of competitors. I can attest that none of them were nearly as helpful and courteous as Deb and Mallory. These two ladies answered all my questions cheerfully and were a great help in providing all the information I needed. Consequently, I chose to make my purchase through your company. You can be justifiably proud to have such sparkling professionals as Deb and Mallory on your team. I look forward to telling others about my outstanding experience with your company, and wish you, and especially Deb and Mallory, every future success.

MendMeShop 5 Star Rating
Daniel Matarazzo, Illinois USA


MendMeShop Treatment Instructions

At MendMeShop, we know that purchasing your healing devices has put you on the right path to healing. Following the treatment protocol below will guide you to use the devices correctly and help to reduce your pain and heal your injury properly.

The treatment protocols are recommended to achieve optimal results. However, if you are only able to fulfill part of the daily treatment schedule you will still see results; your healing time may just take a little longer.

All treatment protocol outlined below is a guideline only and not intended to replace a health care professional’s advice.

The treatment protocol outlined below is the general recommendation for soft tissue injuries; however, everyone reacts to different kinds of treatment in different ways. You may realize that three ultrasound treatments are too much and instead choose to do it twice a day. Also, how much time you have throughout the day will determine your healing schedule. When combining treatments for example, a morning and evening treatment of Blood Flow Stimulation Therapy™ is recommended. However, if time in your morning schedule does not permit, similar results can be achieved in lesser time by having a 5-15 minute ultrasound treatment. You can then incorporate an Inferno Wrap™ treatment later in the day (i.e. after work), when you have more time.

Freezie Wrap™ Cold Compression Treatment

MendMeShop Ultrasound Treatment

Inferno Wrap™ Treatment

Combined Treatment Protocol - Freezie Wrap™, Ultrasound, Inferno Wrap™

Freezie Wrap™ Cold Compression Treatment

In the case of both chronic pain and acute related injuries, we recommend you use your cold compression wrap after flare ups or physical exertion to reduce any resulting pain and inflammation. Your cold compression wrap can be used any time throughout the day for an immediate response to pain, inflammation and swelling. Follow these instructions for optimal usage:

  1. To achieve optimum icing effect, place the entire wrap in the freezer and freeze completely (approximately 2-3 hours). Cold wraps can be stored in the freezer so they are ready for immediate use.
  2. Place the frozen wrap around the treatment area being sure to position the baffled gel pockets over the most inflamed or painful area wherever possible.
  3. Wrap as tightly as possible without feeling discomfort. Fasten the wrap to itself using the Velcro. It is important that you secure the wrap as tightly as is comfortable to enjoy the maximum benefits of compression therapy.
  4. Elevate the treatment area and use pillows or bolsters to aid elevation.
  5. Rest and wear your wrap for 15 – 20 minutes depending on the treatment area. For areas with less fat, skin or muscle decrease treatment time to 10 minutes. Keeping the wrap on any longer may result in skin irritation and provides no additional therapeutic benefit.
  6. Remove the wrap and return to freezer for future use.
  7. Allow the area to return to normal body temperature (60-90 minutes) before applying Ultrasound or Blood Flow Stimulation Therapy™ treatments.

MendMeShop Ultrasound Treatment

Refer to the Ultrasound Treatment Guide to help you determine the intensity level and length of treatment for best results. Initially, for maximum benefit, the protocol is to incorporate 3 treatments into your daily schedule for the first two weeks, followed in the third week with 3 treatments a day - every other day. During week four, take a break from therapy and allow your body to rest and you can evaluate your response to the treatment you have received. Week 5, begin the 4 week plan again.

Operating Instructions

To use your MendMeShop Ultrasound read the following instructions carefully:

  1. Plug the power adapter into a power outlet/wall socket.
  2. Place a sufficient amount of conductive gel on the skin where you intend to apply the treatment, generally about 2 to 3 inches around, although this will vary depending on size of treatment area.
  3. Press the "timer" button (located on the handle of the unit) once to turn the unit on. The unit will now operate for 5 minutes at a low intensity as indicated by a red LED light by the "L" mark and the "5" mark on the handle.
  4. To alter the treatment time:
    Press the "timer" button again to change the treatment time from 5 minutes to 10 minutes.
    Press the "timer" button again to change the treatment time from 10 minutes to 15 minutes.
    Once treatment time is set at 15 minutes, pressing the "timer" button again will turn the unit off. To turn the unit on again, push the "timer" button once more. Note: Please refer to the Treatment Guide to determine the correct treatment time for your specific condition.
  5. To alter the operating intensity:
    Press the "mode" buttons to cycle through the low, medium and high operating intensities.
    Note: Please refer to the Treatment Guide to determine the correct operating intensity for your specific condition.
    Note: If you are treating an area directly over the spine, press the "pulse" button once. This will activate the "intermittent pulse" mode - a safer treatment setting for this area.
  6. Place the transducer head onto the area you intend to treat ensuring there is enough gel to create a seal between the transducer head and skin.
  7. Move the device in small circles over the treatment area; keep the unit in constant motion and avoid lifting or tilting the head away from the skin. If you notice the area heating up, apply more gel and keep the device moving more quickly. You may notice more heat near bony areas.
  8. To pause during use, please turn off the unit, do not continue running the device if it is not in contact with the skin.
  9. When the time you set has expired, the unit will turn off automatically.
  10. To manually turn off the device, press the "timer" button until it runs through the 3 time settings and shuts off.
  11. Unplug the device from the wall socket. Do not leave plugged in.
  12. Wipe the treatment area and transducer head with a clean cloth or towel and store the unit in its protective box in a clean, dry, climate-controlled environment.

Inferno Wrap™ Treatment - Blood Flow Simulation Therapy™

To get the most from your Inferno Wrap, use the device 2-4 times per day, for 30-45 minutes periods. Follow these instructions for optimal usage of your Inferno Wrap:

  1. Attach the temperature controller to the adapter provided; then attach the temperature controller to the wire coming from the wrap.
  2. Plug the adapter into your wall socket (120vac – North American power).
  3. Place the device so that the Energy Web™ is directly around the area you will be treating.
  4. Wrap the device tightly, yet comfortably around your body and fasten the Velcro end to the wrap.
  5. Press the power button once; this is the button on the temperature control with the red icon.
  6. This will default the device to the lowest power setting (1). Press the button two more times to raise the temperature to the highest heat setting (3); the number of lights lit will increase as the temperature is raised.
  7. Keep the device on high setting 3 for 5 minutes to heat up the Energy Web™.
  8. After 5 minutes, adjust the heat to a lower temperature according to your comfort level.
  9. After your treatment is over (ideally a total of 30-45 minutes), press the power button until no lights are lit next to the power settings and unplug the device from the wall socket.

As your injury heals and the pain subsides, you will reduce the number of treatments per day. We suggest a treatment first thing each morning, to relax the damaged tissue and increase blood flow. A treatment before going to bed again will relax the area.

In the case of chronic conditions and inflammation, it is best to limit use to once a day only.

Leave 2-3 hours in between treatments and be sure that the knee is at body temperature before beginning treatment.

Do not use any topical ointment on the treatment area up to 1 hour prior to treatment.

Combined Treatment Protocol

When used as individual treatment devices, you will receive pain relief and healing from all our MendMeShop products. However, the combination of Cold Compression Therapy, Ultrasound and Blood Flow Stimulation Therapy™ treatments will give you the best chance to recover from the nagging soft tissue injuries that negatively affect your life.

How to Combine Treatments

When you experience a flare up of chronic pain or immediately after (and up to 72 hours following) a common soft tissue injury, doctors recommend using your Cold Compression Wrap for R.I.C.E. This acronym stands for REST, ICE, COMPRESSION, and ELEVATION. Cold Compression should also be applied when any re-injury or further inflammation occurs during the healing process. Your Cold Compression Wrap provides you with the optimum device to treat with COMPRESSION and ICE and you are able to provide the REST and ELEVATION.

The next step is to use Ultrasound to reduce pain, inflammation and the amount of scar tissue forming. At this point in the healing process, combining Ultrasound with Inferno Wrap™ treatments is recommended for optimal results. Combining 3 Ultrasound treatments with 2 Inferno Wrap™ treatments each day for the first 2 weeks will reduce pain and scar tissue and kick start the healing process. During the third week, Ultrasound treatments are reduced to 3 times a day, every other day. Inferno Wrap™ treatments may also be reduced to 1 per day depending on your body's reaction to the treatments. Finally in the fourth week of treatment, do not use Ultrasound but rather allow your body to rest. However, Inferno Wrap™ treatments may continue.

Remember, this is only a guideline for general soft tissue injuries and your treatment schedule will depend on the location and severity of the injury as well as the time you have available for treatment. Please call our customer advisors if you have any questions.

An Inferno Wrap™ treatment also beneficial for warm up before activity and during the cool down period following activity once your injury is healed and no longer inflamed.

Sample Daily Treatment Schedule

Once the initial inflammation has been reduced with your Cold Compression Wrap a treatment schedule similar to the one outlined below should be followed. (This is a sample only and adjustments can be made to suit your individual schedule.) As healing progresses, fewer treatments are necessary. Refer to the treatment guides provided with your products for further details or call our customer advisors. Pay attention to how your body is responding to the treatments, it can be your best guide.

7 am - Inferno Wrap™ treatment (30-45 minutes)

12 pm - Ultrasound treatment (5-15 minutes)

6 pm - Ultrasound treatment (5-15 minutes)

9 pm – Inferno Wrap™ treatment (30-45 minutes)

The treatment protocols are recommended to achieve maximum results. However, if you are only able to fulfill part of the daily treatment schedule you will still see effective results.

Consult your doctor before beginning any treatments.

Do you have more questions?

If you have any questions regarding our therapeutic products and your treatment options, please contact a MendMeShop Advisor for assistance. You can be assured all your questions will be answered in a thorough and courteous manner by our trained staff.

Within Continental US and Canada call toll 1-866-237-9608

International Callers 705-445-3505

Email us at

We strive to answer all emails within 24 hours. Often you will receive your response sooner.

Office Hours
Monday to Thursday 8:00am to 8:00pm (Eastern Standard Time)
Friday 8:00am to 7:00pm (Eastern Standard Time)
Saturday and Sunday 11:00am to 6:00pm (Eastern Standard Time)


A true breakthrough in knee injury rehabilitation!

Cold Compression Knee Therapy

Blood Flow Stimulation Therapy with an Inferno leg wrap for the ultimate in healing

Doctors and physical therapists recommend ice and compression to reduce back pain and swelling in sore, strained or overused muscles, especially in the lower back.

Blood Flow Stimulation Therapy with an Inferno Back wrap for the ultimate in sore back healing

This universal leg wrap can provide cold compression to the shin, calf, groin, thigh, or hamstring.

Ankle sprain treatment without surgery.

Stop forearm pain - 100% Guaranteed To Reduce Pain and Swelling.

Foot Injury Therapy: 100% Guaranteed to Reduce Plantar Pain and Foot Swelling.

Our Cold Compression Shoulder Wrap provides quick and efficient relief of swelling and pain from an active sprain, shoulder strain, whiplash, or tight upper back muscles.

This lightweight, padded dorsal night splint provides you with relief from plantar fasciitis pain while allowing you to sleep comfortably.

Plantar Fasciitis splint with tread, great pain relief for your plantar fasciitis.

Questions? Call Our Customer Service Department Today!